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Find Your Server’s IP Address

Go to Virtual Machines, click your server name. The IP address is on the detail page.

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Connect with SSH Key

The default username depends on your operating system:
OSUsername
Ubuntuubuntu
Debiandebian
WindowsConnect via RDP instead
ssh ubuntu@YOUR_SERVER_IP
For Debian servers, use debian@YOUR_SERVER_IP instead.
If your key is not the default, specify it: 
ssh -i ~/.ssh/my_key ubuntu@YOUR_SERVER_IP
The first time you connect, type yes to accept the server fingerprint.

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Connect with Password

ssh ubuntu@YOUR_SERVER_IP
For Debian servers, use debian@YOUR_SERVER_IP instead.
Enter the password provided when the server was created.
Password authentication is less secure than SSH keys. See SSH Keys.

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Troubleshooting

  • Verify the server status is Running in the dashboard
  • Verify the IP address is correct
  • Verify your local key matches the one added to Arct Cloud
  • Check key permissions: chmod 600 ~/.ssh/id_ed25519
  • Specify the key explicitly: ssh -i ~/.ssh/id_ed25519 ubuntu@YOUR_SERVER_IP (use debian@ for Debian servers)
This happens after rebuilding a server. Remove the old key:
ssh-keygen -R YOUR_SERVER_IP
Use the VNC Console on the server detail page for emergency access.